Book a flight of Vietnam Airlines Top
On aim to help busy customers buy tickets in the shortest time, Vietnam Airlines intensifies ticket sales online. To book a flight, firstly, visit the website [link] and choose among Domestic/International/Multiple flights with your desired departure and arrival city, flight time and ticket type for one-way or return at the left side or in the middle of our site. Then, please select the fare from the available price and schedule options and proceed to bookings. You can pay by master card, visa card, etc. The advantage of buying your tickets online is that customers can find and choose the fare corresponding to the service class to suit their own needs. Immediately after payment, the system automatically handles tickets. Booking and ticket delivering process takes only a short time. Tickets will be sent to customers via e-mail. Or, please contact us at booking@VietnamAirlinesTickets.com!
How can I pay? Top
We accept: Credit Card, Debit Card, Western Union and Bank Transfer. We recommend you to pay us by main Credit Card/Debit Card like Visa, Master, JCB. Our payment gateway is PayPal and ClickandBuy.
When do I need to pay? Top
All Tickets must be paid before issuing the official e-tickets receipt. Vietnam Airlines allows us to hold bookings for a limited period of time, so we need your co-operation on fast payment. Your credit card will not be billed until we confirm available seats on the plane.
How to cancel or change my itinerary? Top
If you wish to change or cancel your itinerary, please contact us immediately with all relevant information on your ticket. Charges will depend on the policies of Airlines, and changes subject to the availability of seats you want.
Why are the prices not guaranteed for my Tickets? Top
Vietnam Airlines reserves the rights to change the fares at any time, and taxes and airport fees can also be changed at any time. We will inform you of the fare at the time that you inquire about the booking, but the fare is not guaranteed until the time that we issue the ticket.
I just received my ticket and there is a problem with it. What should I do? Top
Please contact Vietnam Airlines immediately with all the relevant information of your ticket to revise and solve as soon as possible to avoid further extra charges.
What happens if I make a booking and then do not pay? Top
When you make a booking, we can hold the booking for a limited period of time, which depends on the availability of the flight and Vietnam Airlines. If we have not received confirmation from you on payment, it will be automatically canceled on the Airlines system.
What is included in your Tickets? Top
Prices are quoted in US dollars, including Airport tax, Airport fees and service charge but exclude changing/cancellation/refund fees.
What is the price policy for children? Top
Under 2 years: Price will be 10% of adult price • From 2 to 12 years old (at the time of travel date): Price will be 75% of adult price.
How much time do I need to be present at the Airport for flights? Top
Passengers need to be present at the Airport to check-in at following period of time: - For International Flights: From 2 hours before estimated time of departure (ETD), from 3 hours before estimated time of departure (ETD) for Boeing 777’s flights departing from Hanoi. Check-in procedure for those flights will be finished 40 minutes before estimated time of departure (ETD), 50 minutes before estimated time of departure (ETD) for Boeing 777’s flight departing from Hanoi. - For the domestic flights: From 2 hours before estimated time of departure (ETD). Check-in procedure for those flights will be finished 30 minutes before estimated time of departure (ETD).
How much of handbag and checked baggage is accepted on the flight? Top
Business-class passengers are allowed to carry two pieces of cabin baggage and one piece for Economy class passengers, each piece must not to exceed the weight limitation of 07 kgs and the size limitation of 23x36x56 cm (for 9x14x22 inches). Hand baggage: Each passenger can carry on board a free baggage allowance: two pieces for Business-class passenger and one piece for Economy class passenger. Each piece has a maximum weight of 7kg, and the sum of three dimensions shall not exceed 115cm (56cm x 36cm x 23cm) or (22 x 14 x 9 inches). Vietnam Airlines may refuse to carry unchecked baggage and may require the passenger to check his baggage in case it exceeds the quantity, weight and dimensions as specified above. For Checked bagged, the weight is 25kgs for Economy Class and 30kgs for Business Class.
What luggage is prohibited and restricted on carriage? Top
According to Vietnam Airlines' regulations, the following materials are prohibited to be carried in baggage: corrosive, gas, explosive, toxic, oxygen, radioactive, flammable. - The following materials are permitted to carry in baggage: knife, scissors, gun, cartridge, wheelchair with battery - Passengers should not put money, jewel, document, important samples... in your baggage. Baggage should be covered and locked carefully. - Passenger should not put breakable materials such as China, electronic, bottle, jar… inside your baggage. - The following goods are prohibited carrying in flight: fish sauce, durian.
What is the Reservation Code? Top
Reservation Code is final confirmation of your booking. The code includes 6 Capital Letter. If you book Vietnam Airlines at other websites and do not get this code, please pay attention as fake or misleading booking.
Do I need to verify my credit card at Vietnam Airlines counter if I'm not travelling with the passenger? Top
Yes, you MUST do that otherwise passenger can not check in. Or you can send us your passport copy along with Credit Card copy (the card you used to pay for the ticket)
How much baggage weight you are allowed on a domestic Saver Flex flight? Top
It is 20kgs check in bag and 7kgs handbag.